Instructor Support
Registration Help
How to request access
- Return to the MyTechCommLab home page.
- In the "Register or Buy Access" box, click Instructors.
- Click I need to request access.
- Click Login.
- Choose the option that best describes your institution (e.g., “Two- or four-year college or university).
- Enter your email address in the fields provided.
- Select Yes, Agree to Terms.
- Fill out the required fields in Step 3, and click Submit. Your request will be submitted to Pearson for validation to ensure your status as an instructor. If your request is approved, an access code will be sent to the email address you provided.
How to register an instructor access code
- Return to the MyTechCommLab home page.
- In the "Register or Buy Access" box, click Instructors.
- Click I already have an access code.
- Click I accept after reading the Pearson License Agreement and Privacy Policy.
- Do you have a Pearson Education account?
- If Yes – fill in your username and password (TIP! Choosing Yes and using your existing account will allow you to use the same username and password you use for your other Pearson products)
- If No – Create a username and password per the guidelines provided.
- If Not Sure – Enter your email address and click Search.
- Enter your access code and click Next.
- Check or enter required information in the appropriate fields.
- Review and print your Confirmation and Summary page (a confirmation will also be sent to your email address).TIP! Be sure to take note of your username and password—write them down or save them on your computer in a place you will not forget.
Download one of our "How to register" guides for detailed instructions on how to register for MyTechCommLab.
Still need registration help? Check out our Smartguide.
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Getting Started
For your students
Please provide your students with the following information to help them register for MyTechCommLab:
- Your school's zip code.
- Your platform - MyTechCommLab or MyTechCommLab CourseCompass.
- Your version - MyTechCommLab generic (no E-Book) or MyTechCommLab E-Book version.
- Textbook information (if you are using an E-Book version) - including author, title, and edition.
- A GradeTracker “Class ID ” if you plan to view student progress in GradeTracker. A Class ID will look something like CM123456).
For more information about student registration and login and to download a "How to register" guide to hand out on the first day of class, see our Student Support page.
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How to log in
- Return to the MyTechCommLab home page.
- In the "Returning Users" box, click the button for your platform. Choose the platform that you chose when you registered.
- Follow the on-screen steps, and enter your Login name and Password in the Fields provided.
- Click Login.
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User's Guides
View and print instructions for using MyTechCommLab by clicking the link below. You will need Adobe Acrobat Reader (a free program you can install) in order to view the guide.
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Search FAQs in our Online Knowledgebase
Have a question about getting started with MyTechCommLab, or have a support issue? Start by searching our Online Knowledgebase.
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Contact Customer Technical Support
Still need help?
Visit our Customer Technical Support website at http://247pearsoned.custhelp.com.
Here you can:
- Search frequently asked questions.
- Ask a Question and receive a detailed response, monitored 24/7.
- Chat online with a live representative.
- Phone toll-free 800-677-6337.
Visit http://247pearsoned.custhelp.com for chat and phone support hours.
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Find Your Pearson Representative
If you would like to try MyTechCommLab, or learn more about resources supporting MyTechCommLab, please contact your Pearson representative.
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